Exterior of Medway Visitor Information Centre
Front exterior of Medway Visitor Information Centre

Medway Visitor Information Centre

The Visitor Information Centre is open 10am-5pm Tuesday to Saturday.

No visit to Medway would be complete without making the Medway Visitor Information in Rochester High Street your first port of call. Our friendly team are ready and waiting to offer you local tourism advice and help you make the most of your visit.

The centre also includes a souvenir gift shop, toilets, an art gallery and the Huguenot Museum. The Huguenot Museum is offering restricted opening hours, please visit their website for further details.

The centre's opening hours are currently Tuesday-Saturday, 10am to 5pm. To contact the centre before visiting call 01634 338141 or email [email protected]


Support Services for Visitors and Coach Groups

Coach Setting Down & Pick Up Point - Four dedicated coach bays are provided for coaches to drop off and collect their passengers.  These are located directly behind the Visitor Information Centre.  For details on this facility including usage and waiting restrictions click here.

Curtis Way Coach Park - A free parking facility for up to 15 coaches is available for visiting coaches at Curtis Way, Rochester.  For further information and location map, click here.

Chatham Waterfront Bus Station  - Arrangements are in place at the bus station for coaches visiting to visit Chatham town centre and the theatres.  For details and a map, please click here.

Car Parking - When visiting and looking for somewhere to park, Medway has several pay and display car parks in the area.  These car parks can be found at each town centre and additional parking can be found at shopping outlet centres.  To find a car park, visit www.medway.gov.uk

During major festivals and events, additional parking is provided by the council's events team. Information on park 'n' ride is published in the event programmes nearer the time.

For your safety when visiting us, hand-sanitiser stations are provided at the entrance point and throughout the centre.
If you need any advice on visiting the area and thing to see and do please call us on 01634 338141.

Plan your visit