Medway Visitor Information Centre
Exterior of Medway Visitor Information Centre
Front exterior of Medway Visitor Information Centre
Visitor Information Centre, Rochester

Medway Visitor Information Centre

No visit to Medway would be complete without making the Medway Visitor Information in Rochester your first port of call.

The award winning visitor information centre is in the heart of historic Rochester's historic High Street.  The centre offers first class facilities for visitors including a full tourist information service where you can get leaflets on local and regional attractions, valuable advice from experienced tourist information staff on what to see and do in the area.

Other facilities at the centre include the Huguenot Museum, art gallery, café, public toilets and excellent gift and souvenir shop.

A multi-lingual Euronet ATM has been installed at the centre to enable visitors to obtain free cash withdrawals on arrival. 

COVID-19: The centre is currently closed until further notice. 
The centre is fully accessible throughout and leads directly on to Rochester High Street. It is open Monday to Saturday 10am to 5pm and closed on Sundays except during festivals and special events.

Please contact the centre to check opening hours before visiting on 01634 338141.

Support Services for Visitors and Coach Groups

Coach Setting Down & Pick Up Point - Four dedicated coach bays are provided for coaches to drop off and collect their passengers.  These are located directly behind the Visitor Information Centre.  For details on this facility including usage and waiting restrictions click here.

Curtis Way Coach Park - A free parking facility for up to 15 coaches is available for visiting coaches at Curtis Way, Rochester.  For further information and location map, click here.

Chatham Waterfront Bus Station  - Arrangements are in place at the bus station for coaches visiting to visit Chatham town centre and the theatres.  For details and a map, please click here.

Car Parking - When visiting and looking for somewhere to park, Medway has several pay and display car parks in the area.  These car parks can be found at each town centre and additional parking can be found at shopping outlet centres.  To find a car park, visit

During major festivals and events, additional parking is provided by the council's events team. Information on park 'n' ride is published in the event programmes nearer the time.

Plan your visit