Skip to main content
  1. Home
  2. Plan Your Visit

Medway Visitor Information Centre


Medway Visitor Information Centre

Medway Visitor Information Centre in Rochester High Street - pop in for local information, to visit the art gallery and to grab a souvenir.

Opening Times during Festivals & Events

Dickensian Christmas Festival
Saturday, 3 and Sunday, 4 December - 9am to 6pm

The centre will also be open on Sundays during the Christmas Markets from 11am to 4pm.

Normal Opening Times
The Visitor Information Centre is open 10am-5pm Tuesday to Saturday.

No visit to Medway would be complete without making the Medway Visitor Information in Rochester High Street your first port of call. Our friendly team are ready and waiting to offer you local tourism advice and help you make the most of your visit.

The centre also includes a souvenir gift shop, toilets, an art gallery and the Huguenot Museum. The Huguenot Museum is offering restricted opening hours, please visit their website for further details.

The centre's opening hours are currently Tuesday-Saturday, 10am to 5pm. To contact the centre before visiting call 01634 338141 or email [email protected]


Support Services for Visitors and Coach Groups

Destination Guide to Medway

Destination Guide & Map

To help you get the most of your visit to Medway, download a copy of our Visit Medway Destination Guide for information on things to see and do and much more.

For a Visitor Map, click here.

Car Parking - When visiting and looking for somewhere to park, Medway has several pay and display car parks in the area.  These car parks can be found at each town centre with additional parking at shopping outlet centres.  To find a car park, visit

Visiting Rochester for our Christmas Events

During major festivals and events, additional parking is provided by the council's events team.  For more details for visiting our Christmas events, click here.

Chatham Waterfront Bus Station

Visiting Coach Groups

Coach Setting Down & Pick Up Point - Four dedicated coach bays are provided for coaches to drop off and collect their passengers.  These are located directly behind the Visitor Information Centre.  For details on this facility including usage and waiting restrictions click here.

Curtis Way Coach Park - A free parking facility for up to 15 coaches is available for visiting coaches at Curtis Way, Rochester.  For further information and location map, click here.

Chatham Waterfront Bus Station  

Arrangements are in place at the bus station for coaches visiting to visit Chatham town centre and the theatres.  For details and a map, please click here.


Important Notice for Coaches!

Please note, during Christmas festivals and events coaches need to pre-book their visit.  For details and how to book, click here.

For your safety when visiting us, hand-sanitiser stations are provided at the entrance point and throughout the centre.
If you need any advice on visiting the area and thing to see and do please call us on 01634 338141.

Medcouncil Cmykstrapline
Visit Medway
Official website of Visit Medway, Medway Council
Our Destinations
Official website of Visit Medway, Medway Council